Privacy Policy

1. Scope

This Privacy Policy explains how Taskr LLC collects, uses, discloses, retains, and protects personal information when you use the Taskr mobile application, website, marketplace, and support services.

2. Information we collect

• Account and profile information, such as name, email, phone number, role, biography, profile photo, campus or community, and authentication identifiers.
• Task and transaction information, such as descriptions, prices, schedules, locations, photos, completion notes, messages, reviews, cancellations, disputes, payment status, payout status, and related Stripe identifiers.
• Location information you enter and, with device permission, approximate or precise device location used for nearby tasks and location suggestions.
• Verification information, which may include legal name, date of birth, address, eligibility responses, background-check consent, and identity documents you choose or are required to submit.
• Device and technical information, such as push-notification tokens, device and app details, IP address, request logs, error data, and security events.
• Support communications and any information or evidence you provide when asking for help or opening a dispute.

3. How we use information

• Create and secure accounts, authenticate users, and provide the marketplace.
• Match nearby users, display tasks and profiles, enable chat, and provide notifications.
• Authorize and process payments, calculate fees, maintain financial records, and support helper payouts.
• Verify identity or eligibility, prevent fraud and abuse, enforce policies, investigate safety issues, and resolve disputes.
• Provide support, operate and improve Taskr, diagnose errors, and communicate service or policy updates.
• Meet legal, tax, accounting, regulatory, and law-enforcement obligations.

4. How information is shared

Taskr does not currently sell personal information or use it for third-party behavioral advertising.

• With other users as needed for marketplace activity, including profile details, task details, chat content, job evidence, and reviews.
• With service providers that operate Taskr, including Supabase for authentication, database, storage, and realtime features; Stripe for payments, identity, Connect accounts, and payouts; Expo for push notifications; mapping and geocoding providers; email providers; and authentication providers such as Apple or Google when selected.
• With vendors that help provide pricing, search, moderation, support, or other product features. Submitted content may be processed by those vendors only as needed to provide the feature.
• With authorities, advisers, insurers, or other parties when reasonably necessary to comply with law, protect users, investigate fraud or safety issues, enforce agreements, or complete a merger, financing, acquisition, or sale of assets.

5. Payments and financial information

Stripe processes card, bank, identity, and payout information under its own privacy terms. Taskr receives transaction identifiers, status, limited payment-method details, balances, payout information, and risk or compliance results needed to operate the marketplace. Taskr does not store full payment-card or bank-account credentials on its application servers.

6. Location and device permissions

Taskr asks for location or notification access only through device permission controls. You can change permissions in your device settings. Some nearby-task and notification features may not work if permission is denied.

7. Retention

We retain information for as long as reasonably needed to operate your account and the service, preserve transaction and safety records, resolve disputes, prevent fraud, and satisfy legal, tax, accounting, and regulatory requirements. Retention periods vary by data type and context. We delete or de-identify information when it is no longer required, subject to backups and lawful retention obligations.

8. Your choices and requests

• Update available profile and notification settings in the app.
• Change location, camera, photo-library, and notification permissions in device settings.
• Request access, correction, deletion, or more information by contacting Taskr Support. We may verify your identity and may retain information when legally required or needed for safety, fraud prevention, transactions, or disputes.
• Unsubscribe from optional marketing messages using the provided instructions. We may still send service, security, transaction, or legal notices.

9. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No system is completely secure, so we cannot guarantee absolute security. Report suspected unauthorized access to Taskr Support promptly.

10. Children and international use

Taskr is intended for adults age 18 and older and is not directed to children. Taskr is operated from the United States. If you use it elsewhere, information may be processed in the United States and other locations where our providers operate.

11. Changes to this policy

We may update this policy as Taskr changes. We will post the revised version here and provide additional notice when required by law. The effective date above shows when this version took effect.