Taskr policies
Help & Support
How to reach Taskr and what information helps us resolve an issue safely and quickly.
Effective and last updated: August 1, 2026
Contact Taskr Support
Email bhargavvasireddy@taskr-app.com for account, task, payment, refund, payout, or dispute assistance. We aim to provide an initial response within two business days. Complex payment, safety, or dispute reviews may take longer.
What to include
Never email your password, full card number, bank credentials, security code, or government identification image. Taskr Support will not ask for your password.
- The email address on your Taskr account.
- The task title and task or booking ID, if available.
- A short description of what happened and the outcome you are requesting.
- Relevant screenshots, dates, messages, or completion evidence.
Urgent safety concerns
Taskr Support is not an emergency service. If anyone is in immediate danger, call 911 or your local emergency number first. After reaching safety, report the account and task to Taskr Support so we can review and preserve relevant records.
Payment and payout questions
A card authorization, captured charge, helper transfer, available Stripe balance, Stripe payout, and bank deposit are separate stages. Include the task ID and date so Support can identify the correct stage. Bank and card posting times are controlled by Stripe and financial institutions.
Privacy requests
Use the same support address to request access, correction, or deletion of personal information. We may need to verify your identity. Some transaction, safety, fraud, tax, or legal records must be retained even after an account request.
Questions?
Contact Taskr Support. Do not email passwords, full payment-card or bank details, or government identification images.
bhargavvasireddy@taskr-app.com